In this BPM Magazine interview, Art Barter, CEO of Datron World Communications, shares how his approach to management, which de-emphasizes the numbers and instead focuses on the company and its people, has helped to build a highly profitable business.

This past August, banking services firm Northern Trust Corp. announced that it had freed itself from the government's bailout program. Steve Player spoke with Steve Fradkin of Northern Trust about the intriguing final chapter of his CFO tour of duty.

Many financial professionals want to make changes in their organization but struggle to actually do so. Here is a list of questions to help get the process started.

One big work risk has been receiving little attention: falling employee engagement levels. A new survey has found that employee engagement levels for all U.S. workers has dropped by 9 percent since last year. More disconcerting -- engagement levels of top performers, a company's most valuable workers, dropped by a whopping 25 percent.

In this Q&A, Jacob Ukelson, chief technology officer of ActionBase, explains how human process management (HPM) can lower risk and bring visibility and structure to the "unstructured, ad-hoc human-to-human interactions."

Companies want their GRC staffers to be able to effectively communicate with executives who sit on internal risk committees and to possess deep knowledge of at least one business area of the organization, which typically requires years of experience. Where does that leave greener employees looking to get in on GRC?

Are your business analysts frustrated with unreliable data and unsuitable technology systems? Do your company's executives struggle with decision-making, budget commitments, and organizational performance? Read Ventana Research's "Decision-Making and Performance: Improving Essential Business Analytics and Technologies" in the BPM Resource Center to learn ways to align strategy and performance.

Global investors are demanding stricter corporate governance and compliance requirements for publicly held companies. Read this white paper to learn more about the issues, new principles, and technologies underlying these new requirements.

Tax audits are increasing in pace, scope, and severity as a result of the economic conditions. Read this paper from Sabrix to learn how today's elevated audit risk is impacting your cash flow, and what you can do about it.

When it comes to tracking the success of your company's business performance applications, what you don't see can hurt you. In this on-demand webcast, you'll hear how performance management technology is capable of eliminating costly BPM blind spots. We'll reveal the findings of a commissioned study conducted by Forrester Consulting that examined the potential return on investment that enterprises may realize by deploying Tagetik 3.0 performance management software.