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Ask Dave Merrill: Chief Operating Officer
Q: What are some of the key membership and
operating ratios that I should be calculating on a consistent basis to
measure performance in my facilities?
A: There are a number of ratios and statistics that
are commonly used to measure membership and operating performance in the
Questions and Answers
August Article Online Now
To learn about the latest in health club e-marketing in regards to
spam, read August's
WebSavvy column, provided by Club Industry's Fitness Business
Pro and Leslie Nolen, CEO of the Radial Group and a Step by Step
columnist. Get more from your Web site by clicking here to read past
WebSavvy articles about how to get more e-newsletter subscribers, how to
analyze traffic to your Web site and how to make your site more useful.
Harness the power of email and start solving the member
With more people cutting back on spending, including fitness (USA Today
7/9/08), it has never been more important to put some strategic
retention initiatives in place.
And the fitness industry's leading automated attendance-based
communication service is here to help.
Retention Management makes it easy for you to get started and keeps it
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You can truly connect with your members like never before and start
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IHRSA Study Shows Positive Results for First Quarter 2008
BOSTON -- Despite a slowing economy, a recently conducted survey of
18 U.S. health and sports club companies shows that financial
performance improved for the first quarter ending March 31, compared to
the same period last year. Read the full story.
iTECH Fitness has developed an Active Gaming Breakthrough with the
new XRKade 2.0 model. The XRKade is the first “Active Gaming
Lifestyle” Brand with the largest community of users and the first
fully develop active gaming product suite. To gain a sneak peak, visit
www.XRKade.com or attend Club
Industry West on October 16th for the public release.
Time Surging During Tough Economic Times
CHANHASSEN, MN -- Despite the continued struggles of the economy
that have affected most of the club industry, Life Time Fitness
continues to experience steady growth, reflected in the second-quarter
results that the company announced last week. Read the full story.
“Once you’ve used BodyMetrix, I can promise you’ll never go
back to whatever antiquated technology you were using previously.
BodyMetrix is accurate, fast, and (unlike calipers), non-invasive. My
clients love it, I love it, and you’ll love it too.” -Charles
Simmons Reaches Out to Congress in Support of P.E.
WASHINGTON, DC -- Trading in his glittery tank top and striped
shorts for a suit and tie, famed fitness guru Richard Simmons recently
spoke at a hearing before Congress, urging the House Education and Labor
Committee to expand physical education in public schools. Read the full
STAMP OUT MRSA! GymWipes Anti-Bacterial PLUS provides the highest
level of disinfectant wipes for all health club and equipment surfaces.
The freshly scented formula is effective against E.coli, Staph, MRSA,
Tuberculosis, HIV-1 and the Norwalk virus. Alcohol Free, Phenol Free and
Bleach Free. 2XL Corporation. www.gymwipes.com 888 977-3726
Sea, Navy Ship Tries Yoga
USS BONHOMME RICHARD -- Although the flight deck of the USS Bonhomme
Richard (BHR) usually sounds like a whir of loud rotor blades, those
noises are replaced a few times a week with something a bit unusual for
a Naval ship -- the sound of ambient music. Since mid-July, the flight
deck has been the setting for yoga classes. Read the full story.
ABC Financial Services
All aspects of ABC Financial billing, club management software
and onsite training and support are designed to help your
business succeed. As Industry veterans, our leaders at ABC know exactly
what you're going through. Our business is to focus on your business. It
all begins and ends with you.
Click here for more
Survey Finds Fitness Facilities Focusing More on Community
SAN DIEGO -- Fitness facility owners are focusing on building
communities for their members, according to results from the IDEA
Fitness Programs and Equipment Survey. The 13th annual survey also finds
that although new pieces of equipment and group exercise formats are
popular in clubs, the old standbys are holding strong in popularity as
well. Read the full
Fitness Is Bright Spot for Brunswick
LAKE FOREST, IL -- Life Fitness had a 9 percent sales increase in
the second quarter despite difficulties in the consumer side of the
business, according to earnings recently released by Brunswick Corp.,
owner of Life Fitness. Read the full story.
Sales and Income Down in Second Quarter
MEDWAY, MA -- Cybex International Inc.’s second quarter net sales
and net income were down in the second quarter compared to the same
period last year. Net sales were $33.1 million, 4.6 percent lower than
the $34.7 million for the corresponding 2007 period. Net income was
$128,000 compared to $1.1 million for the corresponding 2007 period.
Read the full story.
Closing Tulsa Facilities by End of the Year
VANCOUVER, WA -- After experiencing revenue losses for the last
several quarters, Nautilus Inc. announced plans to consolidate its U.S.
manufacturing and distribution facilities. Read the full story.
Fit to Print
Anytime Fitness named John Kersh as its new director of
international development. From 1992 to 2004, Kersh served in the same
capacity for the International Health, Racquetball and Sportsclub
Association. He also is the founder and owner of Citrus Gym, a franchise
operation in Brazil. Kersh says he envisions Anytime Fitness expanding
into many parts of Asia, Europe and the Middle East.
Snap Fitness recently announced its first international expansion as
the company will open two clubs in Bangalore and Mumbai, India. The
clubs will be owned and operated by Force Fitness India Pvt. Ltd., a
developer of fitness franchises in India. Snap Fitness also plans to
expand into other parts of Asia as well as Europe, the Middle East and
A Hudson, NH, man was arrested last month and charged with three
counts of simple assault after he was suspected of assaulting women at
fitness centers. Eric Henson is accused of approaching women and asking
them to teach him an exercise or massage technique, then grabbing and
putting their feet on his groin. Other women in New Hampshire and
Massachusetts have come forward with similar allegations, Windham, NH,
Bruno Pauletto, CEO and co-founder of Power Systems Inc., was
honored with the Lifetime Achievement Award at the annual conference of
the National Strength and Conditioning Association (NSCA) on July 11 in
Las Vegas. The NSCA recognized Pauletto for his contributions to the
strength and conditioning profession and his dedication to the
association. Pauletto has more than 25 years of service with the NSCA,
serving as a board member, state director and president, as well as
serving on various committees.
Dean Herried was named the new vice president of operations for the
YMCA of Greater Grand Rapids, MI. Herried will be responsible for
leading the David D. Hunting Y and providing supervisory support for the
executive staff of the Gainey Family and Wolverine World Wide Y branches
in the Greater Grand Rapids, MI, area. Herried was most recently the
executive director of the Wolverine World Wide Family Y.
WTS International, a worldwide spa consulting and management firm,
partnered with Equestrian Services LLC, which provides planning, design
and management of equestrian facilities, to create Equi-Spa Lifestyle
Solutions, a program that combines an equestrian and spa environment to
provide wellness, personal awareness, relaxation, team building and
fitness benefits. Equestrian Services will provide the horses, facility
development, programming and staff/management for the equestrian
programs, while WTS will provide planning/design, pre-opening and daily
management services for the spa and fitness center.
Octane Fitness hired
Dave Zachry as a sales manager for commercial national accounts in the
western half of the United States. Zachry comes to Octane after four
years at Precor Inc. Prior to that, he worked for Fitness Products
International with the Icarian Fitness Equipment brand. In the late
1980s, he was an owner/operator of several Gold’s Gyms throughout
The three-day Body
Training Systems (BTS) Summit, held May 29-31 in Portland, OR,
attracted more than 350 owners, managers and instructors. The BTS Summit
included the eight-hour Business of BTS Management Seminar and BTS
Intensive workshops. Attendance was 47 percent higher than the previous
Portland event held 18 months ago. The next BTS Summit is this month in
CNN’s 2008 Fit Nation Tour features the eight-player XerDance
game and Sportwall Group Training
Stations. The purpose of the tour is to raise the profile of the
nation’s obesity epidemic and to get people informed and motivated to
make a difference on local, regional and national levels. The tour
visits major U.S. cities, including New Orleans, Dallas, Seattle,
Minneapolis and New York. CNN’s Fit Nation Tour began in 2006.
Andy Graham recently joined the team at ABC Financial. A veteran of the
equipment side of the industry, Graham was the eastern region sales
manager at FreeMotion Fitness and was one of the original members of the
FreeMotion sales team. Graham also spent more than seven years as the
southeast territory manager for Cybex International.
Do you have a climbing wall in your facility, and would you like to
be interviewed for an upcoming story in Club Industry’s Fitness
Business Pro? E-mail your facility’s experience and contact
information to Senior Associate Editor Jennipher Shaver at firstname.lastname@example.org
to be considered for a future story on climbing walls.
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