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Questions From the Field

By Blaine Fox

Many good trainers and instructors have done a tremendous job in the past ten to twelve years educating service technicians about how they can bring a higher level of communication and salesmanship to their work. There is no doubt in my mind that today’s service technician is infinitely better prepared to handle more of the non-technical issues they face every day because of the excellent training that has been made available across the industry.



RSES, Baker Distributing Promote NATE at HVAC Comfortech 2009

Refrigeration Service Engineers Society (RSES) and Baker Distributing Co. have joined forces in an effort to increase awareness and encourage North American Technician Excellence (NATE) certification during HVAC Comfortech 2009.



Come on down...it's not too late!

Don't miss your chance to be part of the action at the 2009 HVAC Comfortech Show in Nashville, TN, which takes place Sept. 23-26, 2009. Walk-in registrations will be welcome starting on Wednesday Sept. 23, 2009 at 7:00a.m. Click here (www.hvaccomfortech.com) for full details.


Symposium On-line Registration Closed - Walk-ins Welcome

On-line registration for the Commercial HVACR Symposium has closed, but you can still register to attend this year’s event. On-site registration will be open from 8:00 am Wednesday, September 23 through Friday, September 25 at the Nashville Convention Center.

Remember, your $595 Symposium registration provides access to all of the following: • Two days of Commercial HVACR Symposium Conference and/or EGB Sessions – pick and choose the sessions you’d like to attend from the 14 being offered. Visit http://cgbconference.com/sessions/ for complete session descriptions.

• Bonus Session sponsored by Autodesk – “Sustainable Design and Energy Retrofits”

• Caterpillar Financial Center Tour – qualifying “Early Bird” registrants have an exclusive opportunity to tour the first privately owned commercial building in Tennessee to be certified under the U.S. Green Building Council’s LEED Rating System.

• HVAC Comfortech Seminar Program – Two-dozen individual sessions over four days cover Business Management, Sales & Marketing, Service Management, Technical Training, Innovations & Opportunities, and more! Visit www.hvaccomfortech.com for complete details.

• HVACR Week Exhibit Area – combining HVAC Comfortech, EGB, and CHS exhibitors, the HVACR Week exhibit floor will feature more than 130 companies displaying HVAC equipment, components, and services.

• HVACR Week Opening Keynote Event – Speaker, author, and entrepreneur Robin Crow presents “The Power of Service.” Sponsored by Trane.

• HVACR Week Welcome Reception – Enjoy food and drinks at this kick-off event, sponsored by Emerson.

• HVACR Week Thursday Evening Extravaganza – Join other attendees and exhibitors at the Wildhorse Saloon for an evening of refreshments and live entertainment, sponsored by Rheem and LG Commercial Air Conditioning.

Call Marge Dietrich at 216-931-9550 with any registration questions.


Questions From the Field
RSES, Baker Distributing Promote NATE at HVAC Comfortech 2009
Come on down...it's not too late!
Symposium On-line Registration Closed - Walk-ins Welcome

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