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In the February 28, 2012 issue
Echoes of AIG: ANZ Takes Heat for High-End Incentive Program
Gratuity Guidelines for Meeting Planners
Webinar Today: Managing Risk for Global Meetings
Reporter’s Notebook: On Site at AIME in Melbourne
Language Matters: Cusses, Curses, and Class
Commentary: Tidal Wave of Green Meetings Education on its Way
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Echoes of AIG: ANZ Takes Heat for High-End Incentive Program

By Barbara Scofidio

ANZ, one of Australia’s top banks, under fire from the media for the extravagance of an incentive travel program, says it plans to rethink its future reward programs. Don’t be surprised if this story sets off a strong feeling of déjà vu, bringing you back to the “AIG effect” of 2008 and 2009.

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Gratuity Guidelines for Meeting Planners

By Christy Lamagna, CMP, CMM, CTSM

Do you tip the concierge? Your convention services manager? The sommelier? Tipping the hotel staffers responsible for helping to make your meeting a success can be tricky business. Who gets what, and when? We’ve got 10 “tips” to set you straight, plus a chart of suggested gratuity amounts, sorted by job title.

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Webinar Today: Managing Risk for Global Meetings

Nervous about sending your attendees off on an incentive cruise booked a year ago or to a destination that is suddenly on the government's travel advisory list? This afternoon, join three international meeting experts for a free, one-hour webinar that will look at the special challenges of planning international meetings, such as assessing the risk of a destination, tracking travelers, managing currency, and getting the right insurance. The event begins at 2 p.m. EST and attendees can earn one hour of continuing education credit toward the Certified Meeting Professional designation. Click here to register and learn about our expert presenters.

Global Meetings: Risk Management A to Z

Organizations take on more risk than usual when booking meetings outside the U.S. Join our expert panelists and learn how to assess your overall risk, write contracts that protect your organization, manage currency exchange rate fluctuations, keep your travelers safe, and much more. Click Here

Sites and Venues

Reporter’s Notebook: On Site at AIME in Melbourne

By Barbara Scofidio

The Asia-Pacific Incentives & Meetings Expo celebrated its 20th birthday last week. From a small show of 30 hosted buyers and 150 exhibitors, AIME has grown into the premier meetings industry event in the region, attracting close to 4,000 visitors. Here’s a snapshot of the Melbourne showcase event.

The 2012 Sustainable Meetings Conference is scheduled for April 22-25 at the Hilton Montreal Bonaventure. The annual conference is the premier event for meeting organizers and hosts to address sustainability issues that are redefining the events industry. Learn more

*Hosted by the Green Meeting Industry Council(GMIC*


Language Matters: Cusses, Curses, and Class

By Sue Pelletier

There’s been an awful lot of finger-waving and expletive-spouting in the news lately—the Super Bowl halftime show and the BRIT music awards are just two of the most recent examples (not to mention Jean Dujardin’s French f-bomb during the Oscars on Sunday). But I’ve seen some blue language even during the most staid conference sessions as well. Why is it seemingly more OK now than ever to use language during a public address that would make even me blush?

How much emphasis do you put on keeping it clean when contracting your speakers? What do you do if they have a vocal malfunction? Are there certain professional environments when it’s acceptable in to cuss, curse, or otherwise wax crass? Let’s talk about it on face2face, the MeetingsNet blog.

Facts and Arguments

Commentary: Tidal Wave of Green Meetings Education on its Way

By Mitchell Beer, CMM

A tidal wave of sustainable meeting training is on its way, with the word that the Green Meeting Industry Council will launch a wide-ranging training and education program to support the new APEX/ASTM sustainable event standards.

And none too soon. Anyone with a stake in a strong, economically resilient meetings industry should be cheering GMIC on, and stepping up to participate. Here's how.

From the editors of
MeetingsNET EXTRA brought to you by

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  Global Meetings: Risk Management A to Z, February 28, 2 p.m. EST

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  Pharmaceutical Meeting Management Forum, Orlando, March 25–28

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  IMEX, Frankfurt, Germany, May 22–24

  Global Business Travel Association, Boston, July 22–25


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